Pendik Sifa Hospital, which was founded in 1995, is offering the best service to its patients, taking advantage of modern technology and modern medicine. It covers an area of 5000 m² of which 3500 m² is indoor area. Hospital serves its patients with 51 inpatient rooms, 3 operating rooms, inpatient units with 3 delivery rooms and with 17 branches.

Pendik Sifa Hospital, which had made patient's satisfaction a rule, certified its services with "ISO 9000 Quality Assurance System Certificate". To this end, it aims to maintain the highest level of quality by offering training programs for all employees of administrative and medical field.

Both in emergency services and night services, having a special sensitivity and precision in issues related with patient's satisfaction, Pendik Sifa Hospital continuously follows technological and scientific developments and provides its patients with medical services in international standards.

Focusing all its work plans on patient's satisfaction, Pendik Sifa Hospital, makes use of all facilities of modern medicine and, taking into account the economic conditions of our country, aims to provide the most reasonable services.

As Pendik Sifa Hospital, our goal is; in accordance with our mission and vision, to be able to provide the best services to our patients and to be able to be worthy of their trust, provided that to stick to the principle of truth and honesty.

OUR MISSION

Our mission is to present our economic and quality services, which are bound to ethic values, respectful to patient's rights, including preventive cautions as well as therapeutic applications, to our patients with qualified and expert staff who fulfil their duty without any discrimination of religion, language, race and gender.

OUR VISION

Our vision is to become a modern health center, shown as a good example for its modern management manner, medical treatments and technology, supplying both expectations of society and entire health needs of patients and which is firstly preferred by patients because of its above mentioned features.

QUALITY POLICY

• In accordance with total quality management, quality awareness, which is focused on expectations and satisfaction of our patients, will always be our priority.
• Being aware of the fact that errors stem from systems not from people, we will give priority and importance to our works on continuous review and improvement in our system.
• Taking into account the suggestions of our patients, suppliers and other customers; and never breaking their confidence to us, we will provide honest, high quality and economic health service.
• Acting with the consciousness that our employees are valuable, we will support them with training programs and will make them active in process of continuous improvement.
• We will provide the work environment with which our employees take pride and; we will devote time to celebrate their achievements together.
• By accepting doctors as our business partners and customers, we also include them in the process of... in the process of continuous improvement.
• We will continuously follow technological innovations, scientific and managerial developments; and we will provide our patients with them.

With our mission and policies, in accordance with our vision, we will ensure together with our employees, under the leadership of senior management, the continuity of "ISO 9000 Quality Management System" in our hospital.